PetYen Standards of Excellence

Name of Business: ___________________________

Address:___________________________________

Phone:____________________________________

Email:_____________________________________

1. My business is worthy of public support and trust

I understand that public trust and confidence is a precious commodity and my business is committed to forging positive relationships with the public. As a vendor on PetYen, I commit that my interactions with the public are fair, rational and honest.
__________________(initial)

2. My business adheres to industry safety standards and best practices. I am in compliance with all the federal, state, or local licenses and/or permits.
_________________(Initial)

A. Groomers: I have attended and graduated from a state licensed grooming school or have completed an apprenticeship of at least 2 months. While in my care I am committed to treating your animal with the same love and respect that you do.
_______________(initial)

B. Trainers: I have attended and graduated from a state licensed dog training school or completed an apprenticeship of at least 2 months under the guidance of an experienced trainer. While in my care I am committed to treating your animal with the same love and respect that you do.
__________________(Initial)

C. Dog Walkers/ Pet Sitters: I have previous experience with animals, understand pet body language and appropriate handling techniques. I have been an established business for over one year. While in my care I am committed to treating your animal with the same love and re-spect that you do.
_____________________(initial)

D. Day Care/ Boarding : My daycare/boarding facilities meets or exceeds the pet industry standard for the housing, care and supervision of your pet. The staff members have been trained in the proper care and handling of pets and we uphold the highest standards of quality care, management and welfare practices. While in my care I am committed to treating your animal with the same love and respect that you do.
__________________(initials)

3. My business adheres to the highest standards of competence, professionalism and integrity. I provide a consistent standard of excellence that customers can rely on and trust.
____________(Initial)

When was your business established _____________

I have a yelp account with a minimum of 10 reviews and I have a consistent rating of 3 stars or higher:
Yes / No

I don’t have a Yelp account, but I have 10 positive reviews on the following site:

I am not on a review site, but can provide three references from current clients:
1) ______________________________________________________________
2) ______________________________________________________________
3) ______________________________________________________________

My business is:

Insured Yes/No

Bonded Yes/No

My business embraces a shared responsibility to make our neighborhood a better place and values our status in our community as a source of products and/or services.
_____________________Initial.

I agree that my answers to the above statements are honest and true ____________
Business owner: _____________________
___________________________ Date_______
signature