PetYen Privacy Policy
PetYen (“we,” “us,” and “our”) provides a platform (the “Website”) where Pet Owners can find Providers of pet-related services in their area. In order to do operate the Website, we sometimes must ask our users (“you”) to provide some information about themselves. PetYen is committed to providing a safe and secure experience to all of its users and to protecting the information we collect from them online. This Privacy Policy explains how PetYen treats the personal and other information that we gather from you when you interact with the Website.
This Privacy Policy does not apply to the practices of third parties that PetYen does not own or control, or to individuals that PetYen does not employ or manage. Specifically, this Privacy Policy does not govern your interactions with other PetYen users.

This Privacy Policy governs our handling of the information we gather from or about you when you interact with the Website, whether you access the Website using a personal computer, mobile device or any other technology or devices now known or hereafter developed or discovered (each, a “Device”) and whether you are accessing as a pet or other user. The PetYen Website has two types of Members: (1) Pet Owners and (2) providers of pet-related services (hereinafter “Providers”). This Privacy Policy is a part of the terms and conditions which are set forth in our Terms of Use Agreement. This Privacy Policy governs only the information collected by through the Website and does not cover any such information collected by any other company or third party, unless specifically stated. We may from time to time combine this information with other information we collect from other publicly available sources, such as information received from businesses, events, social networks, other websites, service providers, marketing companies or Advertisers and, if we do so, our use of the resulting combined information will be subject to this Privacy Policy.
Your continued use of the Website indicates your acceptance of this Privacy Policy and of the collection, use, disclosure, management and storage of your Personal Information and Other Information as described herein. We reserve the right to revise this Privacy Policy at any time by posting an updated Privacy Policy without advance notice to you. Such revisions will be effective immediately upon posting. Notice of material changes to this Privacy Policy will be posted on the Website. We encourage you to check this Privacy Policy and the Terms of Use Agreement often for updates.

PetYen is committed to keeping the Personal Information you share with us secure and communicating to you how we collect, use, disclose and maintain your Personal Information is important to us. We maintain certain physical, electronic and procedural safeguards to protect your Personal Information but no data transmission online is 100% secure from intrusion, and we ask that you not provide us with or post sensitive or confidential information.

If you are a Pet Owner, PetYen collects certain information when you submit a request through the Website. This information may include your first name, email and/or phonenumber, type of pet you own, your ZIP code, and the type of good or service you are trying to find.

If you are a Provider, PetYen collects certain information when you apply to be listed with PetYen. This information may include your name, business name, phone number, email address, website, address, and description of your business.

We collect your IP Address when you visit or request pages from the Website. We may also, during your interactions with the Website, collect information concerning how you interact with the site, including but not limited to the pages you visit, the duration of your visit, and what hypertext links you follow.

In order to provide the Website to you, we may use “Cookies.” Cookies are small data files placed in your Device’s browser when you visit a website. We may use Cookies for a number of purposes, such as tracking usage patterns, limiting multiple responses and registrations, facilitating your ability to navigate the Website, and as part of a verification or screening process. Cookies can automatically identify your web browser whenever you visit the Website. Additionally, accepting Cookies may allow you, among other things, to personalize your experience on

If you do not wish to allow for use of Cookies, you may generally opt-out of providing this information by setting your browser to reject Cookies or by controlling the preferences in third-party applications. If you do not wish for Cookies to track your specific activity, you may set your browser to reject Cookies, adjust your e-mail settings from HTML to text-only display, and control the preferences in third-party applications. However, please be aware that some areas of the Website may not provide you with an acceptable user experience if you disable the use of Cookies. To learn more about cookies, please visit

This Web site uses Google Analytics to help us understand how users find and interact with the site. We never share any information we obtain from Google Analytics with any third parties for advertising or any other purpose unless compelled to do so by valid legal process. Google Analytics uses “cookies” to identify your computer by its Internet Protocol (IP) address. Neither we nor Google associate this IP address with any personal information, including the identity of any computer user.

We may use the information that we obtain from you, to provide the Website to you and to customize your experience on the Website.

We may use your Personal Information (i.e., information that would allow someone to identify you or contact you as an individual, such as your full name, e-mail address, physical address, or telephone number) to send you communications or notifications relating to the Website or, to notify you that a Provider or Pet Owner wishes to contact you. We may disclose non-personally identifiable information about our users, such as aggregated web site usage statistics, to third parties. For example, we may disclose such information to third parties for analytical purposes or in order to improve the quality of the Website.

We may use your Information for internal purposes (including, for example, reporting and enforcing cross-community violations of the Terms of Use Agreement); audits; fraud prevention; developing new products or services; improving or modifying our services; identifying usage trends; determining the effectiveness of our promotional campaigns; operating and expanding our business activities; or for other purposes disclosed when you provide your information or to provide you with a product or service you have requested and with related customer service. We may contact you regarding problems or questions we have relating to your use the Website, or, in our discretion, to notify you of changes to this Privacy Policy, our Terms of Use Agreement or another policy that may affect your use of the Website.

PetYen may disclose your Personal Information or other information we have collected in the following circumstances:

  • To third-party operational service providers PetYen retains to perform functions on our behalf for the purpose of administering and maintaining portions of the Website or performing other services on our behalf, for example, sending communications on our behalf, analyzing data, providing marketing assistance and providing customer service. In order to provide such services, these operational service providers may have access to your Information and they will be required to handle it in a manner consistent with this Privacy Policy;
  • When legally required to do so (for example, to respond to subpoenas, court orders or legal process) or at the request of law enforcement or other governmental authorities;
  • When we believe your actions violate any law, regulation, the Terms of Use Agreement, this Privacy Policy, or any of our other terms and conditions, rules, services, features or functions, or if you threaten the rights, property or safety of PetYen, any of its or their operational service providers, licensors, suppliers, users or any other party;
  • When we determine, in our sole discretion, that such disclosure to be necessary or appropriate to investigate or resolve possible problems or inquiries, to protect our business and assets, to establish or exercise our legal rights or defend our interests, and/or to comply with our legal and regulatory obligations; or
  • In the event of a bankruptcy, merger, consolidation, acquisition, restructuring, transfer of control, joint venture, fundamental corporate change, or other business combination involving us.

We do not share your Personal Information with unaffiliated third parties for their direct marketing purposes unless you first affirmatively agree to the disclosure when invited to do so. If you do agree to receive communications from an unaffiliated third party, your shared Personal Information will be subject to that third party’s privacy policy. Therefore, if you later decide that you do not want that third party to use your Personal Information, you will need to contact the third party directly.

PetYen does not provide Pet Owners’ Personal Information to Providers. If a Pet Owner’s request matches with a Provider, we will provide the Pet Owner with information about the Provider so that the Pet Owner can contact the Provider directly. Information Pet Owners share with Providers is not under PetYen’s control and is not subject to this Privacy Policy.

The Website may contain links to other web sites, whose information practices may be different from ours. You could be directed to other web pages or online content through links that are beyond our control. These other web pages may set their own cookies, collect information, and/or have their own privacy policies. This Privacy Policy only covers information collected by us on the Website, and we encourage you to review the privacy policy of any other web site you visit, including, Third Party Sites.

Users of the PetYen Website are required to provide true, current, and accurate Information when prompted. We cannot and will not be responsible for any problems or liability that may arise if you do not give us accurate or truthful information or if you fail to update such Information. We may reject and delete any entry that we believe in good faith to be false, fraudulent or inconsistent with our Terms of Use Agreement or this Privacy Policy.

Generally, Providers can update information they have provided PetYen about their business by contacting us at
PetYen 155 Water St, Brooklyn, NY 11201 .

GOVERNING LAW is established and maintained in the United States, and only lists Providers located in the United States. and your interactions with the Website are
governed by and operated in accordance with the laws of the U.S. and we make no representation that the Website are governed by or operated in accordance with the laws of other nations. Consequently, you waive any claims that may arise under the laws and regulations that apply to you in or of any other country or jurisdiction.

If you have questions about this Privacy Policy or how we collect, maintain, use or share your Information, you may contact us directly by sending an e-mail to

This Privacy Policy was last modified on 19.10, 2015 and is effective immediately.